When something goes wrong with the heating or cooling in a Wilsonville home or building, the call is simple. You describe what the system is doing, or not doing, and the person who answers can tell you what a visit will cover and what it costs. Nothing gets scheduled until you have heard the price and are ready to move forward. That is how every job starts, whether it is a furnace that stopped lighting or an AC that has never been installed.
We cover Wilsonville for the full range of heating and cooling work, from a straightforward repair to a first-time cooling install.
Call (971) 459-8956 to reach us directly.
We are available every day from 8:00 AM to 9:00 PM, and we take every call during those hours.
Describe the fault. Hear what it involves. Decide from there.
The jobs below reflect what actually comes up in a city this size: a mix of residential systems at various stages of their service life, some commercial equipment, and a growing number of homes that were built without any cooling at all. Each one starts with a conversation, not a truck rolling before the scope is set.
A dirty evaporator coil is one of the more common reasons an AC runs for long stretches without bringing the temperature down. The coil sits inside the air handler and pulls heat out of the air as it passes through. When it is coated in dust or debris, it cannot transfer heat efficiently, and the system overworks to compensate. A service visit covers inspection, cleaning, and a check for damage or refrigerant leaks at the coil surface.
Heat pumps are increasingly common in this part of Oregon, and they fail in ways that are specific to how they work. A defrost fault is one of the less obvious ones: the outdoor unit develops ice in cold weather, and the defrost cycle is supposed to clear it. When that cycle fails, ice builds up and the system loses its ability to heat. A diagnostic visit checks the reversing valve, defrost controls, and refrigerant circuit to find where the fault is sitting.
A home or building where one area is always too warm and another always too cold is often a zoning problem rather than an equipment problem. Zoning systems use dampers in the ductwork and separate thermostats to direct conditioned air where it is needed, rather than pushing the same temperature everywhere at once. We install and service zoning controls, and we can assess whether a comfort problem in a specific room is a zoning issue or something in the duct layout.
Standing water near the air handler or furnace is not something to leave until the next scheduled visit. It usually points to a blocked condensate drain, a cracked drain pan, or a refrigerant issue that is causing the coil to freeze and then thaw. The source matters because each one involves different work. A visit covers inspection of the drain line, the pan, and the coil to identify what is causing the water and what clearing it involves.
When a system reaches the end of its service life, replacement is a more involved job than a repair, and knowing what to expect makes the process easier to plan around.
A full system replacement typically runs as a single scheduled day of work. The old equipment comes out, the new unit goes in, refrigerant lines and electrical connections are made to the equipment, and the system is commissioned and tested before the visit ends. If the air handler is also being replaced, that adds to the scope. We walk through what the day involves when you call so there are no gaps in what you were expecting.
Equipment selection happens before the install date, not on the day. The right system depends on the size of the space, how the ductwork is laid out, and what the property actually needs rather than what was there before. Older systems were sometimes sized for rules of thumb that did not account for insulation levels or how the home has changed over time. We cover the options on the call and confirm the equipment before anything is ordered.
A system that goes down in the middle of a cold stretch or a heat event is not a job that waits. When that call comes in, we scope it on the phone first: what the system is doing, what the visit will cover, and what it costs. From there, a visit is scheduled as quickly as the calendar allows. We are available every day from 8:00 AM to 9:00 PM for urgent calls.
Some properties cannot simply shut down while HVAC work happens. A rental unit with a tenant in place, or a small commercial building that has to stay open, needs the work planned around the schedule. We discuss timing on the call and confirm what the visit will involve so the property can prepare. The system is tested before the technician leaves, so the occupants know it is running before we go.
You get a price when you call, before anything is scheduled. We explain what the service call covers, what a diagnostic involves, and what you can expect from the visit. Ask what the quote includes and you get a straight answer.
What moves a quote is what the fault turns out to be once the system is open, what has to be reached to get to it, and whether a repair or a replacement is the better answer given the age and condition of the equipment. The difference between a repair and a replacement gets laid out plainly before any work is authorized. Filters, airflow and thermostat settings explain more faults than people expect, and when that is the case, we tell you.
Nothing is committed until the price is confirmed and you are ready to move forward.
Matching a replacement system to what was there before is not the same as matching it to what the property needs now. A system installed a decade ago may have been sized to a different standard, or the home may have changed since then: added insulation, a room addition, windows replaced, or a different use of the space.
We keep you informed from diagnosis to final test. That means the sizing conversation happens before the equipment is selected, not after it arrives. The calculation covers the square footage, the insulation, the duct layout, and the way the home or building actually performs. A system that is too large short-cycles and wears out faster. One that is too small runs continuously without reaching the set temperature. Getting that calculation right is what the visit before the install is for.
Commercial rooftop units are covered as well as residential split systems, so property managers dealing with a rooftop unit that is underperforming call the same number as a homeowner with a furnace question. If you want to see the whole range first, try the HVAC service list.
We serve Wilsonville as a primary area and work throughout the surrounding communities in Clackamas County. If you are in Tualatin, Sherwood, Canby, Barlow, or Butteville, call and we will confirm coverage at your address.
The work is local. The scope is set on the phone before anyone comes out, and the price is confirmed before the visit is scheduled. One call and the job gets scoped.
Yes, in many cases. A thermostat upgrade on its own can improve scheduling, allow remote control, and enable zoning in some configurations, all without touching the heating or cooling equipment. If the existing system is functioning correctly and the thermostat is the weak point, replacing the control alone is a practical and relatively straightforward job.
Permit requirements vary depending on the scope of the work and whether equipment is being replaced or installed for the first time. We handle the equipment side of the installation and confirm what applies at your address before the work is scheduled. Code-compliant installation is part of every job we do, and any permit questions that come up during the scoping call get answered before anything is booked.
That is something to confirm on the call, since it depends on how the work is scheduled and what each address requires. We can discuss billing arrangements when you call to set up service across multiple properties.
A first-time cooling installation involves more work than a replacement because there is no existing equipment to remove and the system has to be sized and configured from scratch. We assess the property, determine the right equipment type and capacity, and explain what the installation involves before anything is scheduled. Properties without ductwork are candidates for ductless systems.
In many cases, yes. Zoning adds dampers to the duct system and a separate thermostat or sensor for each zone, allowing different areas of a home or building to be controlled independently. Whether your existing equipment and ductwork can support zoning depends on the system configuration. Call and describe the property and we can tell you what the assessment would involve.
Homes without existing ductwork are common in this part of Oregon, and the most frequent question is what a first-time cooling install actually involves. Ductless mini-split systems are often the most practical answer: they require no duct demolition and can cool one room or several depending on how the system is configured. For homes that do have ducts, a central AC installation adds the outdoor condensing unit to the existing air handler. We assess the layout on the call and explain which approach fits the property.
Wildfire smoke carries fine particles that standard filters are not rated to capture. Running the system during a smoke event pulls those particles through the air handler and distributes them through the duct system. A MERV-13 or higher-rated filter captures significantly more of those particles, but the air handler has to be able to move air through a denser filter without straining the blower. We check what the existing system can support and recommend the right filter upgrade or media cabinet from there.
Yes, and you do not need to know the cause before you call. Describing what the system is doing, the sounds it is making, how long the problem has been happening, and what the weather was like when it started gives us enough to scope the visit and arrive prepared. The diagnosis happens on-site.
A property with no heating or no cooling in the middle of a demanding stretch of weather is not a situation to sit on.
Call (971) 459-8956 and we will get the visit on the schedule as quickly as we can. We are available every day from 8:00 AM to 9:00 PM.
Real experience. Local knowledge. Comfort is the job.
Heating and cooling work also reaches these towns: Tualatin, Sherwood, West Linn, Tigard, Oregon City. See the whole of our full list of towns.
We cover heating and cooling for homes, rental properties, and commercial buildings throughout Wilsonville and the surrounding Clackamas County area. Whether you need a quick repair, a full system replacement, or a first-time cooling install before summer, we scope the job on the call and give you a price before anything is scheduled. The table below lays out what each service covers and who it fits best. Call us to talk through your situation and get the work on the calendar.
| Service Type | What's Included | Common Needs | What to Keep in Mind |
|---|---|---|---|
| Ductwork Repair & Sealing |
| Homes with uneven temperatures, high energy use, or a system that runs longer than expected | Leaking ducts push conditioned air into attics and crawl spaces instead of into the rooms the thermostat is directing it toward. Sealing measurably improves distribution. |
| HVAC System Installation & ReplacementMost Popular |
| Homeowners, landlords, and property managers whose system has reached the end of its service life | Oversized equipment short-cycles and wears out faster. Undersized equipment runs constantly. We match the unit to the space before the install date is set. |
| Seasonal Maintenance & Tune-Ups |
| Any home or commercial building heading into peak heating or cooling season | Catching a worn part or a low refrigerant charge before the season starts is less costly than an emergency call in the middle of it. We test the system before the visit ends. |
Call us to talk through your heating or cooling situation and get a price before anything is scheduled.
(971) 459-8956